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1. Understanding CRM : present and future / edited by R.S.Prasad

by Prasad,R.S.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hyderabad : ICFAI University Press, 2005Availability: Items available for loan: (1).

2. Customer Loyality : concepts and cases / edited by Shyam Sunder Kambhammettu

by Kambhammetu,Shyam Sunder.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hyderabad : Le Magnus University Press, 2005Availability: Items available for loan: (1).

3. e-CRM : concepts and cases / edited by Madhavi Garikaparthi

by Madhavi,Garikaparthi.

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Hyderabad : ICFAI University : 2005Availability: Items available for loan: (1).

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