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e-CRM : concepts and cases / edited by Madhavi Garikaparthi

By: Madhavi,Garikaparthi.
Material type: TextTextPublisher: Hyderabad : ICFAI University : 2005Edition: 1st ed.Description: xiv,270p.ISBN: 8178814803.Subject(s): Customer Relationship Management
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REFERENCE BOOK REFERENCE BOOK Damodaram Sanjivayya National Law University Library
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