Administration and management in criminal justice : a service quality approach / Jennifer M. Allen, Rajeev Sawhney.
By: Allen, Jennifer M
.
Contributor(s): Sawhney, Rajeev.
Material type: 
TextPublisher: Los Angeles : Sage, c2010Description: xvii, 529 p. : ill. ; 24 cm.ISBN: 9781412950817 (pbk.); 1412950813 (pbk.).Subject(s): Criminal justice, Administration of | Leadership | Police administrationDDC classification: 364.068
Contents:
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
| Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
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REFERENCE BOOK
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Damodaram Sanjivayya National Law University Library | 364.068 (Browse shelf) | Available | 4768 |
Total holds: 0
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| 364.01 Encyclopedia of Criminological Theory / | 364.019 Emotions, crime, and justice | 364.042 095 479 2 Mumbai : | 364.068 Administration and management in criminal justice : | 364.071364.072 Study skills for criminology / | 364.072 Fundamentals of research in criminology and criminal justice / | 364.072 The practice of research in criminology and criminal justice / |
Includes bibliographical references and index.
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
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