Administration and management in criminal justice : a service quality approach / Jennifer M. Allen, Rajeev Sawhney.
By: Allen, Jennifer M
.
Contributor(s): Sawhney, Rajeev.
Material type: 
TextPublisher: Los Angeles : Sage, c2010Description: xvii, 529 p. : ill. ; 24 cm.ISBN: 9781412950817 (pbk.); 1412950813 (pbk.).Subject(s): Criminal justice, Administration of | Leadership | Police administrationDDC classification: 364.068
Contents:
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
| Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
REFERENCE BOOK
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Damodaram Sanjivayya National Law University Library | 364.068 (Browse shelf) | Available | 4768 |
Total holds: 0
Includes bibliographical references and index.
Defining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
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