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| 005 | 20170621094622.0 | ||
| 008 | 170621b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8178814803 | ||
| 040 | _cDSNLU | ||
| 100 |
_aMadhavi,Garikaparthi _99175 |
||
| 245 |
_ae-CRM : _bconcepts and cases / _cedited by Madhavi Garikaparthi |
||
| 250 | _a1st ed. | ||
| 260 |
_aHyderabad : _bICFAI University : _c2005. |
||
| 300 | _axiv,270p.; | ||
| 650 |
_aCustomer Relationship Management _99108 |
||
| 942 |
_2ddc _cRBK |
||
| 999 |
_c4203 _d4203 |
||