000 01766cam a2200325 a 4500
001 15911828
003 OSt
005 20161228120731.0
008 090918s2010 caua b 001 0 eng
010 _a 2009037022
020 _a9781412950817 (pbk.)
020 _a1412950813 (pbk.)
035 _a(OCoLC)ocn424554910
040 _aDLC
_cDSNLU
_dBTCTA
_dC#P
_dBWX
_dYDXCP
_dCDX
_dDLC
050 0 0 _aK5001
_b.A945 2010
082 0 0 _a364.068
_223
100 1 _aAllen, Jennifer M.
_98258
245 1 0 _aAdministration and management in criminal justice :
_ba service quality approach /
_cJennifer M. Allen, Rajeev Sawhney.
260 _aLos Angeles :
_bSage,
_cc2010.
300 _axvii, 529 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
505 0 _aDefining management and organization -- Open versus closed systems -- Service quality approach -- Environmental influences -- Conflict, power, and ethical issues -- Motivation -- Leadership -- Communication -- Police administration -- Courts -- Probation and parole -- Prisons, jails, and detention centers -- Security management -- Measuring organizational effectiveness and service quality.
650 0 _aCriminal justice, Administration of.
_97468
650 0 _aLeadership.
_93498
650 0 _aPolice administration.
_98259
700 1 _aSawhney, Rajeev.
_98260
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cRBK
999 _c3605
_d3605