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The tao of loyalty : winning with employees / Ajit Rao.

By: Rao, Ajit, 1962-.
Material type: TextTextPublisher: New Delhi ; Thousand Oaks : Response Books, 2006Description: 257 p. : ill. ; 19 cm.ISBN: 9780761935544 (paper back : alk. paper).Subject(s): Personnel management | Employee loyaltyDDC classification: 658.314
Contents:
The 5th P of marketing -- Emotional loyalty -- Loyalty segmentation -- Eleven factors that matter -- The managerial grid: task and people -- The task factors -- The people factors -- Communication -- The three levers -- The role of leadership -- The role of HR -- The role of the boss.
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Item type Current location Call number Status Date due Barcode Item holds
REFERENCE BOOK REFERENCE BOOK Damodaram Sanjivayya National Law University Library
658.314 (Browse shelf) Available 4688
Total holds: 0

Includes bibliographical references (p. [251]-252) and index.

The 5th P of marketing -- Emotional loyalty -- Loyalty segmentation -- Eleven factors that matter -- The managerial grid: task and people -- The task factors -- The people factors -- Communication -- The three levers -- The role of leadership -- The role of HR -- The role of the boss.

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