Includes bibliographical references and index.

Problem-solving and decision-making processes : deliberation, intuition, and expertise -- Framing problems and identifying objectives and identifying problem causes -- Generating alternatives : creativity in legal and policy problem solving -- Choosing among alternatives -- Introduction to statistics and probability -- Scores, dollars, and other quantitative variables -- Interpreting statistical results and evaluating policy interventions -- Explaining and predicting one-time events -- Biases in perception and memory -- Biases in processing and judging information -- The social perceiver : processes and problems in social cognition -- Choices, consequences, and trade-offs -- Complexities of decision making : relationships to our future selves -- Complexities of decision-making continued: the power of frames -- Decision making under risk -- The role of affect in risky decisions -- Social influence -- Influencing behavior through cognition -- Group decision making and the effects of accountability on decision quality -- Conclusion: learning from experience.