Prasad,R.S
Understanding CRM : present and future / edited by R.S.Prasad - 1st ed. - Hyderabad : ICFAI University Press, 2005. - xii,249p.;
8178815656
Customer Relationship Management
Understanding CRM : present and future / edited by R.S.Prasad - 1st ed. - Hyderabad : ICFAI University Press, 2005. - xii,249p.;
8178815656
Customer Relationship Management